London, UK, 1st June 2009 – According to the Information Security Awareness Forum (ISAF) Security incidents affect most of us from time to time, but how easy is it for us to report them? Some websites have a "Report Abuse" mechanism, but many don’t. With some simple changes, many websites could help users to be more secure online. The ISAF supports the principle that every website that users interact with should have a clear routine for providing feedback, which includes instructions on how to report problems such as abuse, impersonation, fraud etc. This should be provided for all sites that are visited by an ordinary consumer, including social networks, gaming and e-commerce.
According to Dr. David King, ISAF's chairman, “The simplest routine might be to use a button or click entry which leads to a semi-standard "Security Advice" page with instructions on how to report to the organisation's own incident response team (if applicable) as well as generic advice and contacts.
- Published: 01 June 2009
- Written by NStinchcombe